ABOUT US

Welcome to Toozap, your number one source for all mobile services. We’re dedicated to provide you the very best of Mobile Services, with an emphasis on Economical Pricing, Upto 6 months warranty & doorstep delivery.

Founded in 2020 by group of Young enthusiasts, Toozap has come a long way from nuturung itself from initial idea to complete business solution. Toozap always believes that ” QUALITY IS NOT A COINCIDENCE” & which has been the Company’s Motto which makes ourselves to be committed towards providing atmost quality services.

We hope you have peace availing our services as much as we enjoy offering them to you. If you have any questions or comments, please don’t hesitate to contact us.

Sincerely,

Team Toozap

DISCLAIMER:

Last updated: February 15, 2021

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Disclaimer:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Toozap, No. 5/41 Mahaliamman Koil Street, Ernavoor, Chennai – 600057.
  • Service refers to the Website.
  • You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Website refers to Toozap, accessible from in

Disclaimer

The information contained on the Service is for general information purposes only. The Company assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other torts, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the Service’s contents at any time without prior notice. The Company does not warrant that the Service is free of viruses or other harmful components.

External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any external websites’ information.

Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the Service’s content is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules, and regulations, there may be delays, omissions, or inaccuracies in the Service’s information. The Company is not responsible for any errors or omissions or the results obtained from the use of this information.

Fair Use Disclaimer

The Company may use copyrighted material that the copyright owner has not specifically authorized. The company makes such material available for criticism, comment, news reporting, teaching, scholarship, or research. The Company believes this constitutes a “fair use” of any such copyrighted material as provided under section 107 of the Copyright Act, 1976. If You wish to use copyrighted material from the Service for your own purposes beyond fair use, you must obtain permission from the copyright owner.

Views Expressed Disclaimer

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.

Comments Published by users are their sole responsibility. The users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason.

No Responsibility Disclaimer

The Service’s information is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

“Use at Your Own Risk” Disclaimer

All information in the Service is provided “as is”, with no guarantee of completeness, accuracy, timeliness or the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Contact Us

If you have any questions about this Disclaimer, You can contact Us:

By email: [email protected]

By visiting this page on our website: www. toozap.in

By phone number: +91 9840 -373-272 ( 11 am – 8 pm )

Last updated: February 15, 2021

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

For this Disclaimer:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Disclaimer) refers to Toozap, No. 5/41 Mahaliamman Koil Street, Ernavoor, Chennai – 600057.
  • Service refers to the Website.
  • You means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
  • Website refers to Toozap, accessible from in

Disclaimer

The information contained on the Service is for general information purposes only. The Company assumes no responsibility for errors or omissions in the contents of the Service.

In no event shall the Company be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other torts, arising out of or in connection with the use of the Service or the contents of the Service. The Company reserves the right to make additions, deletions, or modifications to the Service’s contents at any time without prior notice. The Company does not warrant that the Service is free of viruses or other harmful components.

External Links Disclaimer

The Service may contain links to external websites that are not provided or maintained by or in any way affiliated with the Company.Please note that the Company does not guarantee the accuracy, relevance, timeliness, or completeness of any external websites’ information.

Errors and Omissions Disclaimer

The information given by the Service is for general guidance on matters of interest only. Even if the Company takes every precaution to ensure that the Service’s content is both current and accurate, errors can occur. Plus, given the changing nature of laws, rules, and regulations, there may be delays, omissions, or inaccuracies in the Service’s information. The Company is not responsible for any errors or omissions or the results obtained from the use of this information.

Fair Use Disclaimer

The Company may use copyrighted material that the copyright owner has not specifically authorized. The company makes such material available for criticism, comment, news reporting, teaching, scholarship, or research. The Company believes this constitutes a “fair use” of any such copyrighted material as provided under section 107 of the Copyright Act, 1976. If You wish to use copyrighted material from the Service for your own purposes beyond fair use, you must obtain permission from the copyright owner.

Views Expressed Disclaimer

The Service may contain views and opinions which are those of the authors and do not necessarily reflect the official policy or position of any other author, agency, organization, employer or company, including the Company.

Comments Published by users are their sole responsibility. The users will take full responsibility, liability and blame for any libel or litigation that results from something written in or as a direct result of something written in a comment. The Company is not liable for any comment published by users and reserves the right to delete any comment for any reason.

No Responsibility Disclaimer

The Service’s information is provided with the understanding that the Company is not herein engaged in rendering legal, accounting, tax, or other professional advice and services. As such, it should not be used as a substitute for consultation with professional accounting, tax, legal or other competent advisers.

In no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in connection with your access or use or inability to access or use the Service.

“Use at Your Own Risk” Disclaimer

All information in the Service is provided “as is”, with no guarantee of completeness, accuracy, timeliness or the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

The Company will not be liable to You or anyone else for any decision made or action taken in reliance on the information given by the Service or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Contact Us

If you have any questions about this Disclaimer, You can contact Us:

By email: [email protected]

By visiting this page on our website: www. toozap.in

By phone number: +91 9840 -373-272 

( 11 am – 8 pm )

PRIVACY POLICY

Last updated: February 15, 2021

This Privacy Policy describes Our policies and procedures on collecting, using, and disclosing your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. Using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to TOOZAP, No. 5/41 Mahaliamman Koil Street, Ernavoor, Chennai – 600057.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to Tamil Nadu, India.

Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how it is used.

Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the service or the Service infrastructure itself (for example, the duration of a page visit).

Website refers to TOOZAP, accessible from www.toozap.in

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data

Usage Data has collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Twitter
  • Instagram

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting to refuse cookies, our Service may use Cookies.
  • Flash Cookies. Our Service’s certain features may use local stored objects (or Flash cookies) to collect and store information about your service’s preferences or activity. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Sessions and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These cookies are essential to provide You with services available through the Website and enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these cookies is to provide You with a more personal experience and avoid re-enter your preferences every time. You use the Website. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different Service available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers, and general information about other goods, services, and events that we offer similar to those you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze our Service’s use to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company.
  • Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or under common control with Us.
  • We may share Your information with our business partners with business partners to offer You certain products, services, or promotions.
  • When you share personal information or otherwise interact in public areas with other users, all users may view such information and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view your activity descriptions, communicate with You and view Your profile.
  • With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter time, except when it is used to strengthen the security or improve our Service’s functionality. We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to public authorities’ valid requests (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

Your Personal Data security is important to Us, but remember that no transmission method over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verifying parental consent, we remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before collecting and using that information.

Links to Other Websites

Our Service may contain links to other websites that we do not operate. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service before the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]

By visiting this page on our website: www.toozap.in

By phone number: +91 9840 373 272 ( 11 am – 8 pm )

Last updated: February 15, 2021

This Privacy Policy describes Our policies and procedures on collecting, using, and disclosing your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. Using the Service, you agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For this Privacy Policy:

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to TOOZAP, No. 5/41 Mahaliamman Koil Street, Ernavoor, Chennai – 600057.

Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

Country refers to Tamil Nadu, India.

Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

Personal Data is any information that relates to an identified or identifiable individual.

Service refers to the Website.

Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, provide the Service on behalf of the Company, perform services related to the Service, or assist the Company in analyzing how it is used.

Third-party Social Media Service refers to any website or any social network website through which a user can log in or create an account to use the Service.

Usage Data refers to data collected automatically, either generated by the service or the Service infrastructure itself (for example, the duration of a page visit).

Website refers to TOOZAP, accessible from www.toozap.in

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally, identifiable information may include, but is not limited to:

Email address

First name and last name

Phone number

Address, State, Province, ZIP/Postal code, City

Usage Data

Usage Data

Usage Data has collected automatically when using the Service.

Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

  • Google
  • Facebook
  • Twitter
  • Instagram

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service’s account, such as Your name, Your email address, Your activities or Your contact list associated with that account.

You may also have the option of sharing additional information with the Company through Your Third-Party Social Media Service’s account. If You choose to provide such information and Personal Data, during registration or otherwise, You are giving the Company permission to use, share, and store it in a manner consistent with this Privacy Policy.

Tracking Technologies and Cookies

We use cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting to refuse cookies, our Service may use Cookies.
  • Flash Cookies. Our Service’s certain features may use local stored objects (or Flash cookies) to collect and store information about your service’s preferences or activity. Flash Cookies are not managed by the same browser settings as those used for Browser Cookies. For more information on how You can delete Flash Cookies, please read “Where can I change the settings for disabling or deleting local shared objects?” available at https://helpx.adobe.com/flash-player/kb/disable-local-shared-objects-flash.html#main_Where_can_I_change_the_settings_for_disabling__or_deleting_local_shared_objects_.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Sessions and Persistent Cookies for the purposes set out below:

Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These cookies are essential to provide You with services available through the Website and enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services you have asked for cannot be provided, and We only use these Cookies to provide You with those services.

Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these cookies is to provide You with a more personal experience and avoid re-enter your preferences every time. You use the Website. For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our Service.

To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different Service available to You as a registered user.

For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or any other contract with Us through the Service.

To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You with news, special offers, and general information about other goods, services, and events that we offer similar to those you have already purchased or enquired about unless You have opted not to receive such information.

To manage Your requests: To attend and manage Your requests to Us.

For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or another sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.

For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze our Service’s use to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of Our business to another company.
  • Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honour this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or under common control with Us.
  • We may share Your information with our business partners with business partners to offer You certain products, services, or promotions.
  • When you share personal information or otherwise interact in public areas with other users, all users may view such information and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view your activity descriptions, communicate with You and view Your profile.
  • With Your Consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter time, except when it is used to strengthen the security or improve our Service’s functionality. We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place, including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to public authorities’ valid requests (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

Your Personal Data security is important to Us, but remember that no transmission method over the Internet or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please Contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verifying parental consent, we remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, We may require Your parent’s consent before collecting and using that information.

Links to Other Websites

Our Service may contain links to other websites that we do not operate. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service before the change becoming effective and update the “Last Updated” date at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

By email: [email protected]

By visiting this page on our website: www.toozap.in

By phone number: +91 9840 373 272 

(11 am – 8 pm)

TERMS & CONDITIONS

Last updated: February 15, 2021

Please read these terms and conditions carefully before using Our Service.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For these Terms and Conditions:

Affiliate means an entity controlled by or under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

Country refers to Tamil Nadu, India.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to TOOZAP, No. 5/41 Mahaliamman Koil Street, Ernavoor, Chennai – 600057.

Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

Service refers to the Website.

Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the Service’s use.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to TOOZAP, accessible from www.toozap.in

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing this Service’s use and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the Service’s use.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service without parental guidance.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the company’s Privacy Policy. Our Privacy Policy describes Our policies and procedures on collecting, using, and disclosing your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that the company is not owned or controlled.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services you visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason, including without limitation, if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not exclude implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and all faults and defects without any warranty. To the maximum extent permitted under applicable law, the Company, on its own behalf and behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on a consumer’s applicable statutory rights, so some or all of the above exclusions and limitations may not apply to You. But in such a case, the exclusions and limitations outlined in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to try to resolve the dispute informally by contacting the Company.

Severability

Suppose any provision of these Terms is held to be unenforceable or invalid. In that case, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law. The remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to Terms and Conditions

At Our sole discretion, we reserve the right to modify or replace these Terms at any time. If a revision is a material, We will make reasonable efforts to provide at least 30 days’ notice before any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, please stop using the website and the Service in whole or in part.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: [email protected]

By visiting this page on our website: www.toozap.in

By phone number: +91 9840 373 272 ( 11 am – 8 pm )

Last updated: February 15, 2021

Please read these terms and conditions carefully before using Our Service.

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear singular or plural.

Definitions

For these Terms and Conditions:

Affiliate means an entity controlled by or under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

Country refers to Tamil Nadu, India.

Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to TOOZAP, No. 5/41 Mahaliamman Koil Street, Ernavoor, Chennai – 600057.

Device means any device that can access the Service, such as a computer, a cellphone or a digital tablet.

Service refers to the Website.

Terms and Conditions (also referred to as “Terms”) mean these Terms and Conditions that form the entire agreement between You and the Company regarding the Service’s use.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Service.

Website refers to TOOZAP, accessible from www.toozap.in

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing this Service’s use and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the Service’s use.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service, You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions, then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service without parental guidance.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the company’s Privacy Policy. Our Privacy Policy describes Our policies and procedures on collecting, using, and disclosing your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Links to Other Websites

Our Service may contain links to third-party web sites or services that the company is not owned or controlled.

The Company has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services you visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason, including without limitation, if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not exclude implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and all faults and defects without any warranty. To the maximum extent permitted under applicable law, the Company, on its own behalf and behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on a consumer’s applicable statutory rights, so some or all of the above exclusions and limitations may not apply to You. But in such a case, the exclusions and limitations outlined in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to try to resolve the dispute informally by contacting the Company.

Severability

Suppose any provision of these Terms is held to be unenforceable or invalid. In that case, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law. The remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service. You agree that the original English text shall prevail in the case of a dispute.

Changes to Terms and Conditions

At Our sole discretion, we reserve the right to modify or replace these Terms at any time. If a revision is a material, We will make reasonable efforts to provide at least 30 days’ notice before any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, please stop using the website and the Service in whole or in part.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

By email: [email protected]

By visiting this page on our website: www.toozap.in

By phone number: +91 9840 373 272 

(10 am – 8 pm)

SHIPPING, CANCELLATION & REFUND POLICY

TOOZAP (“we” and “us”) is the operator of (https://www.toozap.in) (“Website”).

By placing an order through this Website, you will agree to the terms below. These are provided to ensure both parties agree upon this arrangement to protect and set expectations on our service mutually.

 

  1. General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time-to-time, there may be a stock discrepancy, and we will not be able to fulfil all your items at the time of purchase. In this instance, we will fulfil the available products and contact you about whether you would prefer to await restocking the back-ordered item or prefer to process a refund.

 

  1. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Shipping payment will be collected with the purchase. This price will be the final price for the shipping cost to the customer.

 

  1. Returns

3.1 Return Due To Change Of Mind

TOOZAP will happily accept returns due to a change of mind as long as a request to return is received by us within 7 days of receipt of the item and are returned to us in the original packaging, unused and resellable condition. Return shipping will be paid at the customer’s expense and required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

TOOZAP will refund the value of the goods returned but will NOT refund the value of any shipping paid.

 

3.2 Warranty Returns

TOOZAP will happily honour any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

Customers will be required to pre-pay the return shipping; however, we will reimburse you upon a successful warranty claim.

Upon receipt of items for a warranty claim, you can expect TOOZAP to process your warranty claim within 7 days.

Once a warranty claim is confirmed, you will receive the choice of: 

(a) refund to your payment method

(b) a refund in-store credit

(c) a replacement item sent to you (if stock is available)

 

  1. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 3 days.

 

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when you are choosing your courier at the checkout.

 

4.4 Change Of Delivery Address

Orders placed before 08 PM – CDT (UTC-05) will be dispatched the same day; otherwise, within the next business day. Our warehouse operates on Monday – Friday during standard business hours, except on national holidays, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

 

4.4 Change Of Delivery Address

For a change of delivery address requests, we can change the address at any time before the order has been dispatched.

 

4.5 P.O. Box Shipping

TOOZAP will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

 

4.6 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

 

4.7 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us to conduct an investigation.

 

  1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will follow the progress of their shipment based on the latest updates made available by the shipping provider.

 

  1. Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

 

  1. Duties & Taxes

7.1 Goods & Services Tax

GST has already been applied to the price of the goods as displayed on the website.

 

7.2 Import Duties & Taxes

Import duties and taxes for international shipments will be pre-paid, without any additional fees paid by the customer upon arrival in the destination country.

 

  1. Cancellations

If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

 

  1. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

 

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

 

9.2 Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

 

  1. Customer service

For all customer service enquiries, please email us at [email protected] or call us at +91 9840 373 272 ( 11 am – 8 pm )

TOOZAP (“we” and “us”) is the operator of (https://www.toozap.in) (“Website”).

By placing an order through this Website, you will agree to the terms below. These are provided to ensure both parties agree upon this arrangement to protect and set expectations on our service mutually.

  1. General

Subject to stock availability. We try to maintain accurate stock counts on our website, but from time-to-time, there may be a stock discrepancy, and we will not be able to fulfil all your items at the time of purchase. In this instance, we will fulfil the available products and contact you about whether you would prefer to await restocking the back-ordered item or prefer to process a refund.

  1. Shipping Costs

Shipping costs are calculated during checkout based on weight, dimensions and destination of the items in the order. Shipping payment will be collected with the purchase. This price will be the final price for the shipping cost to the customer.

  1. Returns

3.1 Return Due To Change Of Mind

TOOZAP will happily accept returns due to a change of mind as long as a request to return is received by us within 7 days of receipt of the item and are returned to us in the original packaging, unused and resellable condition. Return shipping will be paid at the customer’s expense and required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.

TOOZAP will refund the value of the goods returned but will NOT refund the value of any shipping paid.

3.2 Warranty Returns

TOOZAP will happily honour any valid warranty claims, provided a claim is submitted within 90 days of receipt of items.

Customers will be required to pre-pay the return shipping; however, we will reimburse you upon a successful warranty claim.

Upon receipt of items for a warranty claim, you can expect TOOZAP to process your warranty claim within 7 days.

Once a warranty claim is confirmed, you will receive the choice of: 

(a) refund to your payment method

(b) a refund in-store credit

(c) a replacement item sent to you (if stock is available)

  1. Delivery Terms

4.1 Transit Time Domestically

In general, domestic shipments are in transit for 2 – 3 days.

4.2 Transit time Internationally

Generally, orders shipped internationally are in transit for 4 – 22 days. This varies greatly depending on the courier you have selected. We can offer a more specific estimate when you are choosing your courier at the checkout.

4.4 Change Of Delivery Address

Orders placed before 08 PM – CDT (UTC-05) will be dispatched the same day; otherwise, within the next business day. Our warehouse operates on Monday – Friday during standard business hours, except on national holidays, at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.

4.4 Change Of Delivery Address

For a change of delivery address requests, we can change the address at any time before the order has been dispatched.

4.5 P.O. Box Shipping

TOOZAP will ship to P.O. box addresses using postal services only. We are unable to offer couriers services to these locations.

4.6 Items Out Of Stock

If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.

4.7 Delivery Time Exceeded

If the delivery time has exceeded the forecasted time, please contact us to conduct an investigation.

  1. Tracking Notifications

Upon dispatch, customers will receive a tracking link from which they will follow the progress of their shipment based on the latest updates made available by the shipping provider.

  1. Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

  1. Duties & Taxes

7.1 Goods & Services Tax

GST has already been applied to the price of the goods as displayed on the website.

7.2 Import Duties & Taxes

Import duties and taxes for international shipments will be pre-paid, without any additional fees paid by the customer upon arrival in the destination country.

  1. Cancellations

If you change your mind before you have received your order, we can accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

  1. Insurance

Parcels are insured for loss and damage up to the value as stated by the courier.

9.1 Process for parcel damaged in-transit

We will process a refund or replacement as soon as the courier has completed their investigation into the claim.

9.2 Process for parcel lost in transit

We will process a refund or replacement as soon as the courier has conducted an investigation and deemed the parcel lost.

  1. Customer service

For all customer service enquiries, please email us at [email protected] or call us at +91 9840 373 272 (10 am – 8 pm)

TERM OF USE:

UPDATED ON: 14-03-2021

Please read these terms of use carefully before using this website (“TOOZAP”). These website terms of use (the “terms of use”) govern your access to and use the website. The website is available for your use only because you agree to the terms of use set forth below. If you do not agree to all of the terms of use, do not access or use the website. By accessing or using the website, you and the entity you are authorised to represent (“you” or “your”) signify your agreement to be bound by the terms of use.

This is a legally binding contract between “you”, the “seller of the services”, mana(“TOOZAP”), and + third-party buyers (“buyer”), which provides services for purchasing, recycling and/or donating used consumer products (the “buyer services”). TOOZAP acts as a platform to allow sellers who comply with their policies to sell certain goods. You conduct your actual sales and other transactions directly with the third parties and, unless otherwise expressly and indicated, not with TOOZAP. As a result, TOOZAP cannot control any aspect of your sales and transactions with third parties, and the third parties are solely responsible to you for all aspects of your sales and dealings with them. Consequently, TOOZAP will have no liabilities towards the sellers or buyers in this regard. In the document below, “we”, “our”, “us” is used for TOOZAP and TOOZAP’s third party buyer collectively.

  1. You certify that you are the legal owner of the gadget that you want to sell.
  2. All initial quotes are pending our evaluation of your gadget, and no binding offer is made until we have had a chance to inspect the device. We reserve the right to refuse to offer to purchase any item that you submit to sell for any reason we deem, in our sole discretion, to be sensible. We reserve the right to change our quote at any time.
  3. Should you be given a quote via our website/app/affiliates AND we, upon inspection of your gadget, agree to pay you that quoted amount, you are legally and contractually bound to sell us the device for the price quoted via the website.
  4. Should you be given a quote via our website/app and upon inspection your gadget is A) a different model than quoted initially, B) missing any parts, C) in another condition than stated, we, in instances mentioned heretofore and beyond, reserve the right to change our offer.
  5. All gadgets sold must compulsorily be attached with the following documents:
      a. self-attested ID-proof (government approved) of the owner of the old device;
    b. self-attested indemnity bond provided by us if required;
  6. Lawful Sales Only. You must own the right, title and all legal interest in the gadget or other articles you sell us. Your sale and/or shipment of any such item must not violate any law, regulation or statute of any jurisdiction. You may not unlawfully transfer or encumber any intellectual property, trademark, copyright, patent, software, license or other legal right or restriction via your shipping or selling of the picked-up article. The article you sell must be free of all standard conditions that would affect the article’s value, restrict your legal right to transfer ownership of the item (including the article itself, software present on the article, or hardware on or inside the article). It would be best if you refrained from violating any export laws or restrictions. The article you sell (including all related materials, software, and add on hardware) may not be counterfeited, stolen, or contain harmful or offensive content of any nature. You agree to indemnify and hold TOOZAP, our affiliates, suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them harmless, including costs, liabilities and legal fees, from any claim or demand made by any third party due to or arising out of (i) your access to or use of Services, (ii) your violation of these Terms & Conditions,
  7. It is also your responsibility to wipe, clean or delete data on your Gadget being sold via TOOZAP. You confirm that all the data in the said device will be erased before handing it over. You also confirm that despite erasing the data manually/electronically, if any data were still accessible due to any technical reason, TOOZAP or the Third-party buyer shall not be responsible for the same, and you will not approach TOOZAP for any retrieval of the data.
  8. You understand that once a device is sold by you via TOOZAP, in no scenario can this device be returned to you.
  9. You understand that Products distributed as gifts from state-sponsored or NGO funded distribution programs are not accepted on the TOOZAP platform.

      10. We reserve the right to modify this agreement at any time without giving you prior notice. Your use of our website/app, any of our tools and                   services, following any such modification constitutes your agreement to follow and be bound by the Agreement as modified. Terms and                           conditions modifying the Agreement are effective immediately upon publication.

The Services include a technology platform that connects users of TOOZAP (“Manak Waste Management Pvt Ltd) mobile applications or websites provided as part of the Services (each, an “Application”) who are seeking gadget (Phones, Tablet, Laptop etc.) repair services to a network of third party repair technicians, including, without limitation, independent third party repair technicians and third-party logistics providers under agreement with TOOZAP (“Third Party Professionals”). The Services are made available solely for your personal/ non-commercial use unless agreed otherwise, in writing in a separate agreement with you.

You acknowledge and agree that TOOZAP does not provide gadget repair services or logistics or function as a gadget repair services company. Our services are to be used by you, if at all, to request and schedule gadget repair services or logistics services with third party professionals. Still, you agree that TOOZAP has no responsibility or liability to you related to any gadget repair services or logistics provided to you by third party professionals through the use of the services.

The Services other than as expressly outlined in these terms.

TOOZAP does not guarantee the suitability, safety or ability of third party professionals. It is solely your responsibility to determine if a third party professional will meet your needs and expectations. Under no circumstances will TOOZAP participate in disputes between you and a third-party professional. by using the services, you acknowledge that you may be exposed to situations involving third party professionals that are potentially unsafe, offensive, harmful to minors, or otherwise objectionable and that your use of third party professionals arranged or scheduled using the services is at your own risk and judgment. TOOZAP shall not have any liability whatsoever arising from or in any way related to your transactions or relationship with third party professionals.

Payment for Services

You understand and agree that the Services’ usage may result in payments by you for the services you receive from a Third Party Professional (“Charges”). After you have received services, TOOZAP will facilitate payment of the applicable Charges on behalf of the Third Party Professional, solely as the Third Party Professional’s limited payment collection agent, using the preferred payment method you have designated while initiating or modifying your Account, and will send you a receipt vide email at the end of each session. By utilising the Services, it is understood and agreed that the Charges’ payment in such manner shall be considered the same as a payment made directly by you to the Third Party Professional(s). Charges will be inclusive of applicable taxes wherever required by law. Orders paid by you are final and non-refundable unless otherwise determined by TOOZAP at its sole discretion. While you do retain the right to request lower Charges from a Third Party Professional for services received by you from such Third Party Professional at the time you receive such services from the Third Party Professional, TOOZAP will respond accordingly to any request from a Third Party Professional to modify the Charges for a particular service.

You understand and agree that (i) all Charges are due immediately and (ii) payment will be facilitated by TOOZAP using the preferred payment method you have designated while initiating or modifying your Account. Suppose your primary Account payment method is determined not to be charged for any reason whatsoever. In that case, you agree that TOOZAP may, as the Third Party Professional’s limited payment collection agent, use a secondary payment method in your account, if available.

TOOZAP reserves the right to establish, remove and/or revise Charges for any or all aspects of the Services at any time at TOOZAP’ sole discretion. TOOZAP will use reasonable efforts to inform you of charges that may apply, provided that you will be responsible for Charges incurred under your account regardless of your awareness of such Charges or the amounts thereof. We may from time to time provide certain users with promotional offers and discounts that may result in different charges for the same or similar services, and you agree that such promotional offers and discounts unless also made available to you, shall have no bearing on your use of the services or the charges applied to you. You may choose to cancel your request for assistance from a Third Party Professional at any time before such Third Party Professional’s arrival.

Repair Clauses for iOS users:

  1. We do not necessarily use original Apple parts to repair the phone.
    2. Please note that repairing your phone on TOOZAP will void the Apple warranty.

WARRANTY

The Third-Party Professional provides you with a minimum 30-day warranty ( More than 30 days is specified in the order) on the gadget repair services as follows: (a) Screen/LCD and/or any other repaired or replaced parts that malfunction or does not work as intended or designed to work, and (b) the warranty provided is limited to the elements and/or service(s) that you paid for. Except, as otherwise provided in these Terms, the guarantee extends to cover the labour cost of part replacement and any other repairs specifically resulting from the initial repair.

The warranty set forth above does not protect against: (a) Your actions that cause damage to the device that the Third Party Professional repaired.

(b) Software issues unrelated to the repair

(c) Devices that have been jailbroken

(d) Any loss of data occurring as a result of the repair (YOU ARE ADVISED TO BACK UP ALL DATA before ANY REPAIR ATTEMPT)

(e) Any issue you knew about and advised the Third Party Professional or TOOZAP related to the device distinct from the repair and noted before the repair being made

(f) Water damage

The warranty outlined in these Terms is valid only for the specific device repaired and the original customer. Under no circumstances is the warranty transferable to different devices or to an individual that is not you.

While you will notify TOOZAP of any warranty claim, and TOOZAP will after that notify the Third Party Professional of the need to investigate the warranty claim, liability for performing the warranty repair services will rest solely with the Third Party Professional who performed the repair service. Using the Services, you authorise the Third Party Professional to execute repair work on your cellular phone or tablet device or any other article. You understand that neither TOOZAP nor the Third Party Professionals are Authorized Service Providers (ASP) of any cellular phone or tablet manufacturer, including but not limited to Apple Inc. and that neither TOOZAP nor the Third Party Professional are in any way affiliated with the gadget manufacturer, including but not limited to Apple Inc. Further, by using the Services, you agree to release, indemnify, and hold TOOZAP harmless from liability for any claims or damages of any kind or description that may arise from any gadget device repair work performed on your device unless it is caused by the gross negligence of the Third Party Professional.

By utilising the Services, you understand that TOOZAP has no liability for any data loss, which may occur due to work done on your device. You also know that you can and are responsible for backing up your device before allowing the Third Party Professional to perform repair work on your device.

By availing of the Services, you understand that any repairs or technical assistance rendered by the Third Party Professional may void manufacturer warranties for the device repaired. TOOZAP will not assume any liability or warranty if the manufacturer warranties stand abated. TOOZAP and the Third Party Professionals have no liability whatsoever for indirect or consequential damages resulting from a repair or repair attempt, including any lost or damaged data, software, or lost profits or revenue of the customer.

TOOZAP will warrant to you that from the date the repair Services are provided to you till a period of a minimum of 30 days, so long as you remain the owner (“Warranty Period”), each part and accessory provided to you as a component of the repair performed by the Third Party Professional under these Terms will be materially free of manufacturing defects. TOOZAP’ sole obligation, and your exclusive remedy, under this warranty is limited to, at TOOZAP’ sole discretion, repair or replacement of the defective part or accessory provided as a component of the restoration. This warranty under these Terms is non-transferable.

Please note that TOOZAP’s obligations under warranty contained in these Terms are conditioned on your prompt notification to both the Third-Party Professional AND TOOZAP of any warranty claim and complying with TOOZAP’ then-current warranty procedures provided to you.

PLEASE NOTE:

Some jurisdictions do not allow limitations on an implied warranty, so the limitations and exclusions in this section may not apply to you. Your statutory rights that cannot be waived, if any, are not affected by these provisions. You agree and acknowledge that the limitations and exclusions of liability and warranty provided in these terms of use are fair and reasonable.

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